Category-by-category audit
Where your store sits today across customer support, personalization, content, merchandising and agentic operations
Free AI Report
Submit your store and we will benchmark it against how leading, typical and lagging ecommerce brands are actually using AI — then send back where you stand and what to fix first.
Industry AI adoption benchmarks
Based on ECORN brand audits across ecommerce. Your AI Report places your store on this scale for each category and shows the fastest path from typical to leader.
| Category | Laggard | Typical | Leader |
|---|---|---|---|
| Customer support | Manual replies only, no AI triage | Chatbot handles FAQs, escalates the rest | AI resolves order, sizing and return questions end to end |
| Personalization & recommendations | Same homepage and emails for every visitor | Rule-based recs, basic segments | Behavior-driven personalization across site, email and ads |
| Content & creative | All copy and creative made by hand, one at a time | AI drafts, humans edit before publishing | AI-assisted content and creative pipeline at PDP scale |
| Merchandising & forecasting | Gut-feel reorder and pricing decisions | Spreadsheet models refreshed periodically | AI-assisted demand forecasting and pricing signals |
| Agentic operations | No automation beyond basic email flows | A few scheduled reports or alerts | Agents run recurring audits and ops work under human approval |
What you get
Where your store sits today across customer support, personalization, content, merchandising and agentic operations
Laggard, typical or leader — for each category, compared against brands ECORN has audited
The two or three changes most likely to move revenue first, ranked by effort versus impact
The report stands on its own — what you do with it afterward is up to you
Ready when you are
We will audit your store, place it on the benchmark scale above, and send the full report and next steps by email within 2 business days.